Effective Date: Monday, October 7, 2024
At Dr. Haque Meds, customer satisfaction is our priority. Please review our refund and returns policy carefully.
1. Return Eligibility
You may return items within [insert number] days of receipt for a full refund, provided they are unused, in their original packaging, and in resalable condition.
2. Non-Returnable Items
Certain items, including opened or used products, personalized items, and gift cards, are non-returnable. Please check the product description for any specific restrictions.
3. Return Process
To initiate a return, please contact us at info@drhaquemeds.com with your order number and reason for return. We will provide you with instructions on how to proceed.
4. Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for returns.
5. Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within [insert number] business days and will be credited to your original payment method.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@drhaquemeds.com. We will arrange for a replacement or refund at no additional cost to you.
7. Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page with an updated effective date.
Thank you for choosing Dr. Haque Meds! If you have any questions, feel free to reach out.